The list below contains some of the most frequently asked questions about Unconditional Caring Agency. If you have any further questions, please feel free to contact us at (510) 261-7902

1. How do you select your caregivers?
We select caregivers based on their experience, qualifications, dependability and personality traits. We look for caregivers that are trustworthy, helpful, friendly and caring.

2. What is your screening process for caregivers?
There are a number of steps we take to screen our caregivers. All applicants are interviewed extensively, we verify their their work references, run criminal background checks, and have an outside agency run a social security verification.

3. Can you help if I only need someone for a few hours?
Yes, we have a 4 hour minimum, so you can use our services for just a few hours a day. We can also provide care for periods of up to 24 hours on a single day or long term live-in caregivers.

4. How far do your caregivers travel?
We usually try to find a caregiver who lives as close as possible to you to increase the likelihood of it being a good match.

5. Does Medicare cover this service?
Unfortunately Medicare only covers skilled nursing services in the home. Even those services are only covered to a limited extent.

6. Will my Long Term Care policy cover this service?
It depends on the specifics of your individual policy. Not all policies are written the same so it is important to find out whether the service will be covered before placing your order. We are happy to help you with this process.

7. If I need to cancel services, how much notice do you require?
We only require a 24-hour notice to cancel services.

8. How can I reach you if I have more questions?
go to our contact page for all the info on how to get a hold of us.